EyeOnBI.org is part of an effort to return Beth Israel Deaconess to its founding principles and ensure that the administration is putting the interests of patients, workers and community members first. Read more


EyeOnBI Reflects on Patient Care Accomplishments in 2009:

Patients at Beth Israel Deaconess Medical Center score major wins as Eye on BI continues campaign for accountability.   
In 2009, Eye on BI achieved major accomplishments through our campaign to hold the administration of Beth Israel Deaconess Medical Center accountable for attempts to veer the hospital away from its core mission of serving the community, treating patients with compassion and providing caregivers with a work environment

Improved charity care language: BIDMC revised its charity care language to more accurately disclose charity care provided.

Dropped late night ER fees:
Beth Israel Deaconess Medical Center's Physicians Group  stopped practice of charging late-night fees to emergency room patients after 1199SEIU launched a public awareness campaign.

Overseer Tied to Madoff Resigned: A member of BIDMC’s board of overseers resigned from the Board following concerns raised by 1199 SEIU about his ties to Bernard Madoff. Robert Jaffe has been charged with securities fraud and accused of earning as much as $150 million by steering investors toward Bernard Madoff.

Click here to read more about Eye On BI's accomplishments in 2009.


Since the launch of EyeOnBI.org, the Board and Administration of Beth Israel Deaconess Medical Center appear to have changed their practices in response to several of the concerns raised on EyeonBI.org. We applaud them for taking our concerns seriously and taking corrective action on the following issues:

Improved Charity Care Disclosure Language

In July 2007, 1199SEIU raised concerns that the charity care figures disclosed in Beth Israel Deaconess Medical Center’s (BIDMC) 2005 audited financial statements may have included as much as $11 million in bad debt. The inclusion of bad debt losses in charity care figures is potentially misleading -- BIDMC’s actual charity care levels may have been 16% lower than reported

In February 2008, EyeOnBI.org raised the issue again with BI Board members who also sit on the boards of public companies regulated by the Sarbanes-Oxley Act, which sets standards for publicly held companies.

In January 2009, BIDMC revised its charity care language in its 2008 Audited Financial Statements to clearly reflect inclusion of “emergent services provided to non-paying patients”—in other words, emergency bad debt—in the net cost of charity care.

Returned $569,000 Overpayment to Medicare

In October 2007, 1199SEIU discovered that BIDMC Needham had overcharged Medicare for a cancer drug, and notified the hospital’s Board of Directors, as part of its mission to ensure affordable, comprehensive access to safe, high quality health care for all MA residents..

Shortly after receiving our letter to the Board of Directors, the sum was repaid.

BI Overseer with Ties to Bernard Madoff Resigned

In February 2009, 1199SEIU asked the BIDMC Board to investigate Robert Jaffe, a BI Overseer who worked for disgraced financier Bernard Madoff.

After 1199SEIU raised concerns about Jaffe’s ties to Madoff potentially interfering with his ability to serve as an overseer, he resigned from the Board of Overseers in March of 2009. Jaffe has since been charged with securities fraud.

Dropped Late Night ER Fee

Beth Israel Deaconess Medical Center and five other Massachusetts hospitals ended the practice of charging "late-night" emergency room fees after EyeonBI.org launched a public awareness campaign to draw attention to the practice.